Service your patients will love

Text-based surveys for patients. Automated feedback management for your team.

Improve Service Recovery

20-30 opportunities for service recovery each month

Increase Patient Satisfaction

5-10% increase in patient satisfaction (NPS®) scores in the first six months

Communicate Better

Response rates of 30-50%

Reputation Management

Prevent bad reviews from negatively impacting your business

Faster EMR Integration

Seamless EMR integration in days, not weeks

Profitable Growth

Research has shown over and over and across industries: delighted customers lead to more profitable organic growth


“Calibrater Health’s feedback management platform has allowed our organization to turn a once-sluggish patient experience effort into a rapid response and recovery solution that drives faster performance improvement while uniquely supporting risk and reputation management efforts.”

– Dr. Lee Resnick, Chief Medical Officer, WellStreet Urgent Care


“Calibrater’s NPS® and comments have become some of our most important KPIs. Our teams rally around the data, and we bonus our physicians based on their patient satisfaction scores.”

– Dr. Si France, Founder, GoHealth Urgent Care


“We work every day to serve more patients by building a team culture focused on customer service excellence. Calibrater helps our staff focus in on opportunities for improvement, while providing me with the data to know how our providers and clinics stack up against each other.”

– Founder & CEO, urgent care chain with 10 locations


“We were using a popular national survey provider to measure patient satisfaction, but we switched to Calibrater Health after seeing that it gave us more of the insight we needed at a much better price.”

– Co-Founder & CEO, regional urgent care chain with 8 locations

We send text message surveys to patients after every visit

Responses are categorized and automatically assigned for follow-up

Individual provider scorecards provide insight and accountability

Employees stay engaged and informed with automatic alerts via text or email

  • Drive patient loyalty and repeat visits
  • Real-time service recovery
  • Stop negative reviews online
  • Keep your patients coming back!

Contact Us

Want to learn more about our platform or sign up for a free demo? Get in touch.