Creating a Culture of Continuous Feedback and Recognition

For all the tools and investment when it comes to deciphering employee engagement and overall organizational feedback, don’t miss out on a chance to leverage talent platforms that allow for continuous feedback and recognition. They not only benefit your employees with...

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Helping providers avoid burnout

The Harvard Business Review just published a great article in conjunction with athenaResearch about reducing provider burnout. It turns out it's about fostering teamwork and collaboration, in addition to making sure providers have the tools they need to get their work...

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NEW YORK -- May 2, 2017 -- Calibrater Health, a provider of text-based surveys and patient relationship management software, announces a partnership with Reputation.com, the leading provider of Online Reputation Management (ORM) technology. Calibrater Health and...

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NEW YORK and BIRMINGHAM, AL -- May 1, 2017 -- Calibrater Health, a provider of text-based surveys and patient relationship management software, announces today that it will roll out its platform to American Family Care (AFC), the nation's leading provider of urgent...

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White Paper: Best Practices in Service Recovery

A crucial part of managing patient populations is the process of service recovery. Initiatives that focus on service recovery allow organizations to quickly identify system failures, and when successful, have been found to foster deep loyalty among patients.  Given...

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