Helping providers avoid burnout

The Harvard Business Review just published a great article in conjunction with athenaResearch about reducing provider burnout. It turns out it's about fostering teamwork and collaboration, in addition to making sure providers have the tools they need to get their work...

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NEW YORK -- May 2, 2017 -- Calibrater Health, a provider of text-based surveys and patient relationship management software, announces a partnership with Reputation.com, the leading provider of Online Reputation Management (ORM) technology. Calibrater Health and...

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NEW YORK and BIRMINGHAM, AL -- May 1, 2017 -- Calibrater Health, a provider of text-based surveys and patient relationship management software, announces today that it will roll out its platform to American Family Care (AFC), the nation's leading provider of urgent...

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White Paper: Best Practices in Service Recovery

A crucial part of managing patient populations is the process of service recovery. Initiatives that focus on service recovery allow organizations to quickly identify system failures, and when successful, have been found to foster deep loyalty among patients.  Given...

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5 Tips on Reputation Management (for 5-Star Reviews!)

When running a business, particularly a consumer-facing one, your company’s reputation is everything. In today’s always-on, ever-connected world, this is more true than ever.   The proliferation of online services reviewing everything from dog walkers to restaurants...

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