by Molly Kramer | Feb 26, 2020 | Blog
Achieving an excellent customer experience and reputation is difficult enough in any business. Healthcare is a special challenge—and it’s even harder if your company runs multiple brands or sites. For marketing managers, reaching NPS benchmarks is a huge struggle with... 
by Molly Kramer | Feb 18, 2020 | Industry News, Product Updates
In a new blog post, Well Health Inc. announced their new partnership with Calibrater Health. WELL is a trusted communication platform that connects patients to healthcare organizations via text, phone, email, and live-chat. Together, Well and Calibrater empower... 
by Molly Kramer | Feb 18, 2020 | Blog
No one is born knowing how to successfully run one clinic, let alone several of them. With so many moving parts, managing a growing healthcare business can sometimes feel like directing traffic. To keep everything moving in the direction of business success, it’s... 
by Molly Kramer | Feb 5, 2020 | Industry News
In a new article in Cataract & Refractive Surgery Today, Dr. Blake K. Williamson of Williamson Eye Center talks about why he chose Calibrater Health to turn patient feedback into an action plan: “The Calibrater system also uses a series of algorithms to... 
by Molly Kramer | Feb 3, 2020 | Blog
Consumer expectations for healthcare are increasing. More and more, patients expect an excellent patient experience at every touchpoint. This shift marks a sea change for healthcare as a whole. But for vision practices, which have long included retail elements like...