Partnering with healthcare to make it better
Calibrater Health launched in 2014 with the goal of helping healthcare brands operationalize truly patient-centered care. We grew out of a strategic partnership in urgent care, and we now serve several medical sectors.
We started with a SMS-based survey tool, based on the simple truth that texts get higher response rates. Today, we provide a full suite of tools to help hospitals and practices engage providers and staff, turn around patient experience mishaps, and boost their overall SEO and online reputation. We’ve collected millions of patient responses to improve customer service behaviors for thousands of health care workers across the US.
Calibrater is a survey suite designed for your industry. That means no customization needed. On the first day, you’ll get actionable insights to fuel marketing, physician engagement, and patient experience.
Text message surveys + AI-powered tools
Happier Patients. Better Teams.
Text Message Surveys
We’ve collected millions of responses from patients of all demographics – start connecting with your patients today
AI-powered ticketing system automatically identifies and assigns actionable feedback so you never miss another chance to save a negative encounter
Improve customer service behaviors with transparency and accountability using our automated alerts, team scorecards and engagement reports