Partnering with healthcare to make it better

Calibrater Health launched in 2014 with the goal of helping healthcare brands operationalize truly patient-centered care. We grew out of a strategic partnership in urgent care, and we now serve several medical sectors. 

We started with a SMS-based survey tool, based on the simple truth that texts get higher response rates. Today, we provide a full suite of tools to help hospitals and practices engage providers and staff, turn around patient experience mishaps, and boost their overall SEO and online reputation. We’ve collected millions of patient responses to improve customer service behaviors for thousands of health care workers across the US.

Calibrater is a survey suite designed for your industry. That means no customization needed. On the first day, you’ll get actionable insights to fuel marketing, physician engagement, and patient experience.

Text message surveys + AI-powered tools

Happier Patients. Better Teams.

Text Message Surveys

We’ve collected millions of responses from patients of all demographics – start connecting with your patients today

Actionable Insights

AI-powered ticketing system automatically identifies and assigns actionable feedback so you never miss another chance to save a negative encounter

Team Engagement

Improve customer service behaviors with transparency and accountability using our automated alerts, team scorecards and engagement reports

Online Reputation

Get 3-5x more reviews online and use our comment publisher to boost your site’s SEO and earn ⭐️ratings in Google search

Get Started

Request a Demo