by Molly Kramer | Jan 7, 2021 | Blog
When running a medical clinic, it’s important to accurately gauge your patient experience. This is where medical survey data can help. However, patient satisfaction feedback can vary widely in terms of how helpful it is for improving protocols and personnel. ...
by Molly Kramer | Dec 17, 2020 | Blog, Industry News
Healthcare in 2020 required constant adaptation—leaving little time to reflect. As the year draws to a close, we’re checking in with what researchers and business leaders have to say about running urgent care centers with high quality of care and and sustainable...
by Molly Kramer | Dec 8, 2020 | Blog
Heading into 2021, the competition for telehealth is steep. For brick-and-mortar medical services, location is a huge differentiator. But for the virtual care that now saturates the market, patient leads are fair game for all providers. There is, however, one...
by Molly Kramer | Nov 19, 2020 | Blog, Industry News
During the pandemic, healthcare organizations are adopting digital technologies at an unprecedented rate. But significant misunderstanding remains about AI. In this article we address three commons myths about the technology’s origins and its role of AI in...
by Molly Kramer | Nov 10, 2020 | Blog
Urgent care providers are more stressed than ever, and it’s not just overwhelming demand from a Covid-19 surge. The opposite is also a very real possibility: urgent care providers could lose their jobs if patient anxiety about healthcare settings causes volume to...