by Molly Kramer | May 19, 2020 | Blog
Imagine having a step-by-step guide that illustrates the buying journey for your telehealth practice’s target audience—from prospect to patient. This perfectly sums up the customer journey map. It usually takes six to eight touchpoints for a prospect to convert into a... 
by Molly Kramer | May 14, 2020 | Press
In light of the uncertainty faced by healthcare businesses, Calibrater Health has extended their free trial to 90 days. NEW YORK, N.Y.: Calibrater Health, the leading patient feedback platform for multi-unit businesses, announced today the addition of two new mass... 
by Molly Kramer | Apr 30, 2020 | Blog, Industry News
Providing healthcare services during the COVID-19 pandemic is no easy feat. As our nation practices social distancing, non-essential medical services are being delayed or provided remotely. The good news is that payers are increasing reimbursement for these remote... 
by Molly Kramer | Mar 20, 2020 | Blog
To our customers, Thank you for what you’re doing. That’s it, mostly. You’re on the front lines of this crisis. You’re treating those stricken with coronavirus, as well as all other illnesses and injuries that pop up in your centers, practices, and clinics. You’re... 
by Molly Kramer | Feb 26, 2020 | Blog
Achieving an excellent customer experience and reputation is difficult enough in any business. Healthcare is a special challenge—and it’s even harder if your company runs multiple brands or sites. For marketing managers, reaching NPS benchmarks is a huge struggle with...