Why Culture Matters

This is an excellent post from Tom Charland, CEO and founder of Merchant Medicine, about one of our favorite topics: culture.  This quote sums it up perfectly: But in walk-in healthcare, culture is what drives retention. Retention is what drives consistency. ...

Creating a Culture of Continuous Feedback and Recognition

For all the tools and investment when it comes to deciphering employee engagement and overall organizational feedback, don’t miss out on a chance to leverage talent platforms that allow for continuous feedback and recognition. They not only benefit your employees with...

Helping providers avoid burnout

The Harvard Business Review just published a great article in conjunction with athenaResearch about reducing provider burnout. It turns out it’s about fostering teamwork and collaboration, in addition to making sure providers have the tools they need to get...