by Tim | May 22, 2018 | Industry News
This is an excellent post from Tom Charland, CEO and founder of Merchant Medicine, about one of our favorite topics: culture. This quote sums it up perfectly: But in walk-in healthcare, culture is what drives retention. Retention is what drives consistency. ... by Tim | Dec 7, 2017 | Industry News
For all the tools and investment when it comes to deciphering employee engagement and overall organizational feedback, don’t miss out on a chance to leverage talent platforms that allow for continuous feedback and recognition. They not only benefit your employees with... by Tim | Nov 1, 2017 | Industry News
The Harvard Business Review just published a great article in conjunction with athenaResearch about reducing provider burnout. It turns out it’s about fostering teamwork and collaboration, in addition to making sure providers have the tools they need to get... by Tim | Mar 7, 2017 | Industry News
Your goal should always be to create raving fans. These are people who are so impressed by what you do, that they want to tell everyone. They are also the people who will hold your urgent care to a higher standard when you fail to live up to their expectations. If you... by Tim | Feb 1, 2017 | Industry News
A big challenge will be to figure out how to fit incoming data streams neatly into clinical workflows, and not be disruptive or a huge burden. “Telling me that some technology will automatically send me [a diabetic patient’s] numbers is not helpful; I need to see them...
