6 Tips for Reopening Healthcare the Right Way

6 Tips for Reopening Healthcare the Right Way

While many medical services can now be provided via telehealth, treating a patient in person remains superior—or essential—in many cases.  As clinics across America move to reopen their doors or resume offering elective services, it’s important to reconsider patient...

NEJM Catalyst Buzz Report on Patient Experience

“Ninety-seven percent of survey respondents say that listening to patients improves care. But capturing the patient voice and measuring it in a meaningful way is a difficult endeavor. Kaiser’s McKeegan is among the 59% of Council members who think survey...

Patient Engagement in Consumerization of Health Care

In an analysis of the NEJM Catalyst Insights Council Survey on Consumer Engagement, the council looked at what health care can learn from other industries. From the survey, 96% of respondents say that the health care industry has lessons to learn about engagement...