We work tireless with our customers to help them measure and improve patient satisfaction and loyalty, and are constantly looking for ways to demonstrate that dedication. We pored through our data, analyzing key metrics unique to patient experience and service recovery, and are excited to share the results below! (Or you can download the PDF here.)
Our goal is to facilitate better patient relationships and practice improvement with an automated, easy-to-use platform. Millions of patients have voiced their pleasure – and at times displeasure – through our text-based surveys, giving our customers invaluable insight into what’s working and what isn’t. The data speaks for itself, and we couldn’t be happier to be improving the lives of patients across the country!