Text message surveys + AI-powered tools

Happier Patients. Better Teams

Boost Social Media Reviews & SEO

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Increase social media reviews by 3-5x 

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Easily post positive feedback to your marketing site with our Review Publisher

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Earn star ratings in Google Search for the web page of each location

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Boost your site’s SEO with a constant stream of fresh, unique content

AI-Powered Action & Insight

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Machine learning algorithms mine patient data for actionable insights
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Actionable items are automatically assigned to employees for timely follow-up
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Purpose-built solution for care coordination and risk management
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Calibrater Performance Insights available for select industries

Fast, Easy Surveys

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Native text message surveys, no links to click or apps to download
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30-40% response rates, from all ages and demographics

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NPS® by Site, Provider and Visit Type, plus open-ended comments

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Customize messaging and questions with our Smart Surveys, and even send different questions to different patients

Team Scorecards & Engagement

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Automated alerts sent to providers and teams via text or email

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NPS® rankings to see how they stack up and verbatim patient comments

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Improves transparency, accountability and trust in your organization

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Reporting to understand provider and employee engagement