Text message surveys + AI-powered tools

AI-Powered Action & Insight

Machine learning algorithms mine patient data for actionable insights

Actionable items are automatically assigned to employees for timely follow-up

Purpose-built solution for care coordination and risk management

Calibrater Performance Insights available for select industries

Native text message surveys, no links to click or apps to download

30-40% response rates, from all ages and demographics

NPS® by Site, Provider and Visit Type, plus open-ended comments

Customize messaging and questions with our Smart Surveys, and even send different questions to different patients

Automated alerts sent to providers and teams via text or email

NPS® rankings to see how they stack up and verbatim patient comments

Improves transparency, accountability and trust in your organization

Reporting to understand provider and employee engagement

Increase social media reviews by 3-5x

Easily post positive feedback to your marketing site with our Review Publisher

Earn star ratings in Google Search for the web page of each location

Boost your site’s SEO with a constant stream of fresh, unique content