Provider Alerts


Your Key to Physician Engagement

Turning on Calibrater Health’s provider alerts will allow your team to receive automated updates about patient feedback. Don’t be scared! In our experience, most of the feedback you’ll receive is positive.

The provider alert will include the Provider’s recent Net Promoter Score and the overall NPS of the organization or region. Also included is a link to recent comments submitted by the provider’s patients, as well as a blinded ranking of provider scores across the organization.

This white paper explains how to use automation to transform your patient experience work from a dreaded conversation into a steady drip of insights.

More Resources for Happier Patients & Better Teams

Service Recovery

Service Recovery

We interviewed clinic managers, providers, and patient experience managers from our customer base to help identify the most crucial components of service recovery in the healthcare industry.

Provider Engagement

Provider Engagement

We conducted a series of interviews with our customers in various operational and clinical roles to gain a deeper understanding of how successful organizations approach provider engagement in order to learn what works and what doesn’t.

Smart Surveys

Smart Surveys

With smart surveys, you can split your patient population to choose which patients get which surveys. Your surveys can be tailored to visit type, location, age, or even split your population at random.

How to Develop a Social Media Policy for Urgent Care: Part II – Company Profiles

Welcome to Part II of a series on developing a social media policy for urgent care! Check out Part I on policies for employee use of social media. Patient experience is important for any branch or specialty of healthcare—but especially so for urgent cares. That’s...

How to Develop a Social Media Policy for Urgent Care: Part I – Employees

Social media is a great way to market your urgent care services. But in a highly regulated industry like healthcare, it’s important to establish the ground rules via a comprehensive social media policy. Welcome to Part I of a series on developing a social media policy...

6 Ways Texting Improves Patient Experience in Hospitals

People are spending more time at home and more time on smartphones. Texting (also referred to as SMS) provides hospital providers with the perfect opportunity to connect directly with their patients. With an almost endless amount of potential uses, texting is an...

In the Press: Experity Announces Acquisition of Calibrater Health

Leading Patient Survey and Reputation Management Platform Reinforces Experity as the Pacesetter in Patient Engagement MACHESNEY PARK, Ill.: Experity, the leading provider of clinical and practice management software to the urgent care space, recently announced that it...