Smart Surveys

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Your Survey Secret Weapon

You used to have to hire a survey expert in order to perform complex tasks like A/B testing or build customized surveys. With Calibrater, the team you already have can take your surveys to the next level.

Use A/B testing to optimize for a higher response rate or richer data. Zero in on a particular patient segment with a question just for them. Or, leverage your existing survey platform to mobilize patients to act on another call to action, like social media reviews—and easily randomize the distribution.

Use this white paper to build advanced survey expertise in your marketing and operations staff. Because patient experience is more important than ever.

More Resources for Happier Patients & Better Teams

Service Recovery

Service Recovery

We interviewed clinic managers, providers, and patient experience managers from our customer base to help identify the most crucial components of service recovery in the healthcare industry.

Provider Engagement

Provider Engagement

We conducted a series of interviews with our customers in various operational and clinical roles to gain a deeper understanding of how successful organizations approach provider engagement in order to learn what works and what doesn’t.

Patient Experience

Patient Experience

We conducted a case study to measure the impact that the Calibrater Health system had on NPS scores in the first 6 months of implementation.

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