Smart Surveys


Your Survey Secret Weapon

You used to have to hire a survey expert in order to perform complex tasks like A/B testing or build customized surveys. With Calibrater, the team you already have can take your surveys to the next level.

Use A/B testing to optimize for a higher response rate or richer data. Zero in on a particular patient segment with a question just for them. Or, leverage your existing survey platform to mobilize patients to act on another call to action, like social media reviews—and easily randomize the distribution.

Use this white paper to build advanced survey expertise in your marketing and operations staff. Because patient experience is more important than ever.

More Resources for Happier Patients & Better Teams

Service Recovery

Service Recovery

We interviewed clinic managers, providers, and patient experience managers from our customer base to help identify the most crucial components of service recovery in the healthcare industry.

Provider Engagement

Provider Engagement

We conducted a series of interviews with our customers in various operational and clinical roles to gain a deeper understanding of how successful organizations approach provider engagement in order to learn what works and what doesn’t.

Patient Experience

Patient Experience

We conducted a case study to measure the impact that the Calibrater Health system had on NPS scores in the first 6 months of implementation.

How to Get Better Insights from Medical Survey Data

When running a medical clinic, it’s important to accurately gauge your patient experience. This is where medical survey data can help. However,...

Lessons Learned From an Unprecedented Year (Plus, Preparing for 2021)

Healthcare in 2020 required constant adaptation—leaving little time to reflect.  As the year draws to a close, we’re checking in with what...

5 Ways Telehealth Providers Can Boost Visibility on Google

Heading into 2021, the competition for telehealth is steep. For brick-and-mortar medical services, location is a huge differentiator. But for the...

3 Myths About Artificial Intelligence in Healthcare—And How COVID is Changing It All

During the pandemic, healthcare organizations are adopting digital technologies at an unprecedented rate. But significant misunderstanding remains...